Become a member

Frequently asked
question

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Contribution
A strange amount has been debited. How is this possible?

A membership can start on any day, but the contribution is debited every month on the 23rd. Therefore the first debit may show an unexpected amount. It’s part of the current month. This way you will never pay a day too much.

You pay your contribution every month, not every week. With a two-year membership you pay € 6,25 per week × 52 weeks ÷ 12 months = € 27,08 per month

How can I get back to working out as soon as possible after a citation?

You can pay your overdue payment in person at the club or transfer it to the account: NL17 RABO 01 16 76 94 16 stating your Last Name and Membership Card Number. You can then come exercise immediately.

When do I get a citation?

If after two attempts you do not succeed in paying your membership dues, we will notify you, regardless of the reason. You will receive a letter, email or phone call from us.

You can transfer the overdue payment to the account: NL17 RABO 01 16 76 94 16 stating your Last Name and Membership Card Number. You can then come exercise immediately.

How do I change my bank account number?

Changing the bank account number is easily done in the change form.

Why only direct debit?

We only work with direct debit because it’s quick and easy.

This means you don’t have to worry about forgetting a payment and not being able to get in. And we can keep our price as low as possible because we no longer have to do this manually.

How does direct debit work?

The direct debit takes place monthly, around the 24th of the month. You always pay your membership for the upcoming month.

Do I have to pay extra for live group lessons and showers?

No, our memberships and arrangements always include these (and more) facilities.

For facilities not in our all-in price, such as physical therapy and the sauna, the price is explicitly mentioned on the facilities page.

Do I pay extra for a workout plan?

No, having a training plan prepared does not incur additional costs. This means you can receive a new training plan as often as you want. We recommend meeting with a coach every 4 to 6 weeks.

The price is communicated per week, but I am paying per month. What exactly do I pay and how did it come about?

The monthly price is calculated as follows: The weekly price × 52 ÷ 12

A two-year membership costs € 27.08 per month.

With a one-year membership costs € 31.42 per month.

A six-month membership costs € 35.75 per month.

I still have an active membership for the former Smart Fit. How does the debit work?

For the weekly membership subscriptions from the former Smart Fit, we collect every two weeks. This happens around the 10th and the 23rd of each month.

The 4-week membership subscription fees from the former Smart Fit are collected either around the 10th or the 23rd, depending on when you started working out. In addition, there is a second collection moment in one of the months once a year due to the 13 debits in 12 months (52 weeks divided by 4 weeks per debit).

Facilities
Are there sufficient parking facilities?

Yes, almost every ProFit Gym location has sufficient (free) parking facilities. You can find more about this on every gym’s page.

Does ProFit Gym have tanning beds?

Yes, you are welcome to come to ProFit Gym for a nice tan!

For just € 2,50 per week you can have ‘unlimited’ tanning. Please read the rules before use.

Are the gyms equipped with airconditioning?

Yes! Almost every single one of our gyms is equipped with a sufficient airconditioning installation. That way, no matter the weather outside, you are always welcome to come exercise.

Can I track my progress?

Yes of course! Every member has their own account they can use to log-in on the website or the free ProFit Gym app.

Here you can always review your personal progress, schedule new appointments and book group lessons.

How often should I get a new workout plan?

To keep your workout varied, we advice starting a new workout plan every 4 to 6 weeks. Make an appointment with one of the coaches and they will help you gladly with a personal plan.

What is the difference between the red and black clipboard?

If you want some extra guidance during your workout, use the red clipboard. This way coaches know they should give you extra attention.

If you don’t need extra guidance, grab the black clipboard. But don’t be afraid to ask questions anyway, we will gladly help.

We advice you to use the red clipboard in the following cases:

  • You just started working out.
  • You enjoy getting extra guidance during a workout.
  • You are starting to exercise again after an injury.
  • You are starting with a new workout plan.

Fitness appointments
How do I schedule an appointment for an intake, milestone measurement or workout plan?

You can easily schedule an appointment using our free app.

Here you can immediately see where there’s room in our calendar and indicate yourself what you want help with.

Can I cancel or reschedule an appointment?

Yes, you can cancel appointments yourself and schedule a new appointment. You can do this easily and quickly in the free app.

How often can I schedule an appointment?

You can schedule appointments yourself using our free app.

We recommend scheduling a meeting every 4 weeks to track your progress and every 6 weeks to create a new personal workout plan.

This way you keep challenging and motivating yourself to reach your goals.

Lessons
Can I cancel my reservation?

Yes, you can cancel a reservation for a group lesson up to 6 hours before the lesson. You can do this easily and quickly in the free app.

Do I always have to make a reservation for a group lesson?

Yes, you always have to make a reservation for a group lesson beforehand. You can do this easily and quickly in the free app or by logging in on the website.

Membership
Do you offer a family membership plan?

No, we don’t have family memberships.

We want to keep everything as simple and fair as possible. For that reason we have a set low price for one full all-in offer that you will not find anywhere else.

Can I temporarily pause my membership?

If you are not able to exercise, due to pregnancy or an injury for example, send a email with your details and situation to your club. Together we will then look for a suitable solution.

Why doesn’t my half-year membership subscription stop after half a year?

With a half year membership subscription you pay for flexibility. A half-year membership subscription is, just like the other membership subscription, a continuous subscription. But it is terminable already after 6 months.

Particularly convenient if, for example, you only exercise in summer or winter!

With a two-year membership subscription you make a longer commitment, but you get a lower price in return.

I took out a summer fit membership subscription, when does this subscription expire?

After the two months of the summer fit membership have passed, the membership can be cancelled monthly. The membership subscription continuous automatically after this period for the price of a half-year membership subscription. Do you want to exercise even cheaper? Then you can immediately take out a one-year or two-year membership subscription.

How can I cancel my membership?

Cancellation can only be done through the unsubscription form available at the front desk in the gym, as we need to be able to ‘identify’ you. E-mail messages will therefore not be accepted.

How do I become a member?

Very easy! You can do this in two ways:

You can do this on this website, under the header ‘Become a member’. Choose your desired membership subscription and fill in the rest of the form. You can then pick up your brand new membership card at the counter in your gym within 2 to 3 working days. Upon presenting your confirmation e-mail, you can then start working out immediately.

Rather have someone close by for questions? You can also easily sign up in person at the gym.

Are there extra costs attached to a membership at ProFit Gym?

At the start of a membership you pay a one-time registration fee of 50 Euro, but we regularly have a promotion where you get a discount on the registration fee.

In addition you pay a 5 Euro deposit for the membership card. You will, of course, get this amount back when you cancel your membership and hand in your membership card

What’s the minimum allowed age and are there age requirements?

To subscribe independently, you must be at least 18 years old.

Young athletes are, of course, welcome. You can join us starting at the age of 12 if a parent or guardian has given permission. See article 1.2.

How often am I allowed to exercise with my membership?

With every membership subscription you can exercise as much as you want and take part in every group lesson.

Trial
Can I try ProFit Gym before getting a membership subscription?

Of course you can! At the front desk in the gym you can ask for a welcome-form. With this you can exercise once or take part in a group lesson. You pay €10.- for this which you will get back if you sign up for a membership subscription.

Gyms
Can I exercise at other ProFit Gym locations?

Of course, your membership card is not bound to just one of our gyms. So you are welcome to come exercise at any of our gyms.

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